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Last updated: September 9, 2026
AL FARMA PERFUMES operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). AL FARMA PERFUMES uses Shoopy to help operate and provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment-related details.
Account information, including your username, password, preferences, and settings, where applicable.
Transaction information, including the items you view, add to your cart, purchase, return, exchange, cancel, or otherwise interact with, as well as your past transactions.
Communications with us, including information you provide when contacting customer support or communicating with us.
Device information, including information about your device, browser, network connection, IP address, and other technical identifiers.
Usage information, including information regarding how and when you interact with or navigate the Services.
We may collect personal information from the following sources:
Directly from you, including when you create an account, place an order, visit or use the Services, communicate with us, or otherwise provide your personal information.
Automatically through the Services, including information collected from your device when you use our website or services and through cookies and similar technologies.
From our service providers, including technology, payment, shipping, analytics, customer support, and other service providers that process information on our behalf.
From our business partners or other third parties, where permitted by applicable law.
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
We use your personal information to provide and improve our Services, including to:
Process and fulfill your orders.
Process payments and transactions.
Arrange shipping and delivery.
Process returns, exchanges, and cancellations.
Maintain and manage your account, where applicable.
Remember your preferences and items you are interested in.
Provide customer support.
Send order confirmations, shipping updates, and other service-related notifications.
Enable product reviews and feedback.
Recommend products that may be relevant to your interests.
Improve our website, products, services, and overall customer experience.
We may use your personal information for marketing and promotional purposes, including to:
Send promotional communications by email, SMS, WhatsApp, or other permitted communication channels.
Inform you about new products, offers, discounts, launches, and promotions.
Show advertisements for our products and services on our website or other platforms.
Provide personalized marketing based on your previous purchases, browsing activity, or interactions with our Services, where permitted by applicable law.
You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.
We may use your personal information to:
Authenticate accounts and transactions.
Provide a secure shopping experience.
Detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity.
Protect our website, customers, business, and services.
Investigate suspicious transactions or activities.
If you create an account, you are responsible for keeping your account credentials confidential. We recommend that you do not share your username, password, or other account access information with anyone else.
We may use your personal information to:
Respond to your questions and customer service requests.
Provide order-related information.
Resolve complaints and issues.
Maintain our business relationship with you.
Provide important information relating to our Services.
We may use your personal information to:
Comply with applicable laws and regulations.
Respond to valid requests from law enforcement or government authorities.
Protect our legal rights.
Investigate or participate in legal proceedings.
Enforce our Terms of Service and other policies.
Prevent or investigate suspected fraud, abuse, or violations of applicable laws.
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to applicable law and this Privacy Policy.
Such circumstances may include:
Shoopy and service providers who help us operate our website, process orders, payments, shipping, customer support, analytics, technology, cloud storage, and other business functions.
Payment service providers to securely process payments and transactions.
Shipping and logistics partners to deliver your orders and process returns or exchanges.
Marketing and advertising partners to help us advertise our products and communicate promotional offers, where permitted by applicable law.
Technology and analytics providers that help us understand website usage and improve our Services.
Third parties when you direct or consent to disclosure, such as when you choose to use social media features or other third-party integrations.
Affiliates or business partners, where applicable.
Legal authorities or government agencies, when required by law or valid legal process.
Parties involved in a business transaction, such as a merger, acquisition, restructuring, sale of assets, or bankruptcy.
We do not sell your personal information for money. Where applicable law provides you with rights concerning targeted advertising, marketing, or sharing of personal information, you may exercise those rights as described in this Privacy Policy.
Our Services use Shoopy as a technology and e-commerce platform to help us operate our online store and provide shopping-related functionality.
Information that you submit through our website may be processed by Shoopy and other service providers involved in providing the Services, including payment processing, order management, hosting, technology, analytics, and related services.
Shoopy and other service providers may process information in accordance with their own privacy policies and applicable laws.
Where required, we may provide your information to Shoopy or other service providers so that they can provide the services necessary for operating our store, processing transactions, fulfilling orders, and improving the Services.
We may use cookies, pixels, web beacons, and similar technologies to:
Operate and maintain our website.
Remember preferences.
Keep items in your shopping cart.
Understand website usage.
Improve website performance.
Measure advertising effectiveness.
Provide relevant advertisements and marketing, where permitted by law.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
The Services may provide links to websites or online platforms operated by third parties.
If you follow a link to a website that is not affiliated with or controlled by us, you should review that website's privacy policy, security policy, and terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites.
Information you provide on public or semi-public platforms, including third-party social networking platforms, may be visible to other users of those platforms and may be used by those platforms in accordance with their own policies.
The inclusion of third-party links does not necessarily constitute an endorsement of the content, owners, or operators of those platforms.
The Services are not intended to be used by children.
We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided us with personal information, you may contact us using the contact details provided below and request that such information be deleted, subject to applicable law.
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no security system is completely secure or impenetrable, and we cannot guarantee absolute security.
Information transmitted over the internet may not always be completely secure while in transit. We recommend that you do not use unsecured channels to send sensitive or confidential information to us.
We retain personal information only for as long as reasonably necessary for purposes such as:
Providing our Services.
Maintaining customer and transaction records.
Complying with legal and regulatory obligations.
Resolving disputes.
Preventing fraud and abuse.
Enforcing our agreements and policies.
Protecting our legal rights.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
Depending on where you live and applicable law, you may have some or all of the following rights regarding your personal information:
You may have the right to request access to personal information that we hold about you.
You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
You may have the right to request correction of inaccurate or incomplete personal information.
In certain circumstances, you may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another organization.
You may opt out of promotional emails by using the unsubscribe option provided in our marketing emails.
If you opt out of promotional communications, we may still send you non-promotional communications, including order confirmations, shipping updates, account-related messages, and other important service communications.
You may exercise applicable rights by contacting us using the contact details provided below.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
We will not discriminate against you for exercising your applicable privacy rights.
Where permitted by law, you may also designate an authorized agent to make a request on your behalf. We may require proof of authorization and may require you to verify your identity directly with us.
We will respond to valid requests within the time period required by applicable law.
If you have concerns or complaints about how we collect, use, or process your personal information, please contact us using the details provided below.
We will make reasonable efforts to review and resolve your complaint.
Where applicable, you may also have the right to lodge a complaint with the relevant data protection or regulatory authority in your jurisdiction.
Your personal information may be transferred, stored, or processed outside the country in which you reside.
Where required by applicable law, we will take appropriate measures to ensure that international transfers of personal information are conducted in accordance with applicable data protection requirements.
We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, legal requirements, or regulatory obligations.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy and, where required by applicable law, provide additional notice.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:
AL FARMA PERFUMES
Phone: +91 74 4737 3576
Email: farmaperfumes@gmail.com
Address: Furus Khed, Khed, 415710, Furus Gaonthan, Maharashtra, India