🎉 Flat 5% OFF on a minimum purchase of 2 perfumes — Use Code: EXTRA5
🎉 Flat 10% OFF on a minimum purchase of 3 perfumes — Use Code: EXTRA10
🚚 Free Shipping on every order!
Last updated: September 9, 2026
At AL FARMA PERFUMES, we aim to process and deliver your orders safely and efficiently. Please read this Shipping Policy carefully before placing an order.
Orders are generally processed within 1–2 working days after successful order confirmation.
Orders placed on Sundays, public holidays, or during periods of exceptionally high order volume may require additional processing time.
Once your order has been processed and dispatched, you will receive shipping or tracking information through the contact details provided at checkout.
Processing time and delivery time are separate. The estimated delivery period begins after the order has been dispatched.
We currently ship orders to most serviceable locations across India.
Delivery availability depends on the serviceability of the customer's PIN code and the availability of our courier partners.
Some remote or restricted locations may have limited delivery availability.
The estimated delivery time is generally:
Metro cities: 2–5 working days
Other cities and towns: 3–7 working days
Remote areas: 5–10 working days
These are estimated delivery timelines and are not guaranteed.
Delivery may take longer due to circumstances beyond our reasonable control, including weather conditions, natural disasters, public holidays, strikes, courier delays, transportation disruptions, incorrect address information, or other unforeseen circumstances.
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.
Shipping charges may vary depending on the order value, delivery location, package weight, promotional offers, or other applicable factors.
Any free-shipping offer will be subject to the terms and conditions applicable to that particular offer.
Once your order has been dispatched, a tracking number or tracking information may be provided through SMS, WhatsApp, email, or other available communication channels.
Customers can use the provided tracking information to monitor the status of their shipment.
Please allow some time for tracking information to become active after dispatch.
Customers are responsible for providing a complete and accurate delivery address, including:
Full name
House/flat/shop number
Building or street name
Area/locality
City
State
PIN code
Valid mobile number
AL FARMA PERFUMES is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect, incomplete, or inaccurate address or contact information provided by the customer.
Although we work with courier partners to deliver orders within the estimated timeframe, delivery delays may occasionally occur.
Delays may be caused by:
Heavy rain or flooding
Natural disasters
Public holidays
Strikes or transportation disruptions
High courier volume
Incorrect or incomplete address
Remote-location delivery restrictions
Operational issues with courier partners
Other circumstances beyond our reasonable control
In case of a delay, we will assist the customer in checking the shipment status where possible.
Customers are requested to remain available at the provided delivery address and respond to calls from the courier delivery partner when required.
If delivery fails because:
The customer is unavailable,
The address is incorrect or incomplete,
The customer refuses to accept the parcel,
The courier is unable to contact the customer, or
The customer requests repeated delivery attempts,
the shipment may be returned to us by the courier.
If the customer requests re-shipping of a returned order, additional shipping charges may apply.
If a customer refuses to accept a prepaid or COD shipment without a valid reason, the order may be treated as a returned shipment.
Any refund, if applicable, will be handled according to our Return, Refund & Cancellation Policy.
Additional shipping or return-to-origin charges may apply before an order can be re-shipped.
If the package appears severely damaged, open, tampered with, or leaking at the time of delivery, customers should:
Take photographs of the package before opening it.
Record a complete unboxing video.
Contact AL FARMA PERFUMES within 24 hours of delivery.
Provide the Order ID and required photographs/videos.
An unboxing video is mandatory for claims involving damaged, broken, leaking, wrong, or missing products.
Please refer to our Return, Refund & Cancellation Policy for complete information regarding eligible claims.
Perfumes contain alcohol and may be subject to transportation restrictions imposed by courier companies, particularly for certain modes of transportation or specific locations.
We may use an appropriate shipping method based on courier availability and applicable transportation restrictions.
If a particular location cannot be serviced due to courier or transportation restrictions, we may contact the customer regarding the available options.
Where an order contains multiple products, we may ship the products together or separately depending on product availability, warehouse processing, courier requirements, or operational considerations.
If an order is shipped in multiple packages, separate tracking information may be provided where applicable.
We may use third-party courier and logistics companies to deliver orders.
Once the shipment has been handed over to the courier partner, delivery is subject to the courier's operational processes and serviceability.
We will make reasonable efforts to assist customers with shipment-related issues and tracking inquiries.
The delivery timelines provided on our website are estimates only.
We do not guarantee delivery on a specific date or time unless expressly stated otherwise.
Orders may occasionally be delayed due to circumstances beyond our control.
AL FARMA PERFUMES reserves the right to modify or update this Shipping Policy from time to time.
Any changes will be posted on this page with an updated "Last updated" date.
For any shipping or delivery-related queries, please contact us:
AL FARMA PERFUMES
📧 Email: farmaperfumes@gmail.com
📱 WhatsApp: +91-7447373576
Please include your Order ID when contacting us regarding a shipment.
Address:
Furus Khed, Khed – 415710
Furus Gaonthan, Maharashtra, India