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Terms and Conditions

Terms & Conditions

Last updated: September 9, 2026

Welcome to AL FARMA PERFUMES. These Terms & Conditions ("Terms") govern your access to and use of our website, online store, products, and related services.

By accessing our website, browsing our products, placing an order, or using any of our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or Services.

1. About AL FARMA PERFUMES

AL FARMA PERFUMES operates this online store and website for the sale of perfumes and related fragrance products.

Our website is operated using Shoopy as an e-commerce platform and may use third-party service providers for payment processing, shipping, technology, analytics, customer support, and other business functions.

2. Eligibility

By using our website or placing an order, you confirm that:

You are legally capable of entering into a binding agreement under applicable law.

The information you provide to us is accurate and complete.

You will use our website only for lawful purposes.

You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are purchasing on behalf of another person or business, you confirm that you are authorized to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, fragrance notes, sizes, and other product information displayed on our website are accurate.

However:

Actual product colour, packaging, label, or appearance may vary slightly from images displayed on the website due to screen settings, lighting, photography, or packaging updates.

Fragrance perception may differ from person to person based on skin chemistry, environment, application method, and individual preference.

Product availability may change without prior notice.

We reserve the right to correct errors or inaccuracies in product information.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, email address, billing information, and delivery address.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or another available communication channel.

An order confirmation does not necessarily guarantee acceptance if there is a technical error, pricing error, product availability issue, suspected fraudulent activity, or other legitimate reason.

We reserve the right to refuse or cancel an order in such circumstances, subject to applicable law.

5. Order Cancellation

Once an order is placed by the customer, it cannot be cancelled.

Customers are responsible for checking the product, quantity, shipping address, contact details, and other order information before completing the purchase.

Please refer to our Return, Refund & Cancellation Policy for additional information.

6. Pricing

All prices displayed on our website are generally in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice.

The applicable price for an order is the price displayed at the time the order is successfully placed, subject to any obvious pricing or technical errors.

We reserve the right to correct pricing errors and take appropriate action where permitted by applicable law.

7. Payment

We may offer various payment methods, including:

UPI

Credit cards

Debit cards

Net banking

Digital wallets

Cash on Delivery (where available)

Other payment methods made available at checkout

Payment transactions may be processed through third-party payment gateways.

By making a payment, you confirm that you are authorized to use the selected payment method.

Please refer to our Payment Policy for detailed payment terms.

8. Cash on Delivery

Cash on Delivery ("COD") may be available only for selected locations, orders, or customers.

We reserve the right to restrict or disable COD based on factors including delivery location, order history, repeated failed deliveries, refused shipments, suspicious activity, or other risk-related considerations.

If COD is available, the full order amount must be paid to the delivery partner at the time of delivery.

9. Shipping and Delivery

We ship to serviceable locations across India through third-party courier and logistics partners.

Estimated delivery times are provided for guidance only and are not guaranteed.

Delivery may be affected by weather, natural disasters, public holidays, courier delays, transportation disruptions, incorrect addresses, remote-location restrictions, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for complete shipping and delivery terms.

10. Returns, Refunds and Replacements

Due to the nature of perfumes and hygiene considerations, we generally do not accept returns for products that have been correctly delivered and are in proper condition.

Refunds or replacements may be considered for eligible issues such as:

Wrong product received.

Damaged or broken product.

Leakage upon arrival.

Missing product.

Other verified issues attributable to us or the delivery process.

An unboxing video is mandatory for eligible claims involving damaged, broken, leaking, wrong, or missing products.

Please refer to our Return, Refund & Cancellation Policy for complete details.

11. Fragrance and Performance Disclaimer

Perfume performance can vary from person to person.

Factors including skin type, body chemistry, weather, temperature, humidity, application method, storage conditions, and individual sensitivity may affect:

Longevity

Projection

Sillage

Overall fragrance perception

Any performance descriptions provided on our website are intended as general product information and should not be interpreted as a guarantee of a specific number of hours of performance for every customer.

12. Inspired Fragrances

Some products sold by AL FARMA PERFUMES may be described as inspired by or similar to particular fragrances.

Such products are intended to provide a fragrance experience inspired by the referenced scent profile.

Unless expressly stated otherwise, AL FARMA PERFUMES is not affiliated with, sponsored by, endorsed by, or connected with the original fragrance brands or their respective owners.

All third-party trademarks, brand names, and fragrance names remain the property of their respective owners.

13. Intellectual Property

All content available on our website, including but not limited to:

Logos

Brand names

Product photographs

Product descriptions

Graphics

Videos

Designs

Text

Website layout

Marketing materials

is owned by or licensed to AL FARMA PERFUMES unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

14. User Reviews and Content

If you submit a review, photograph, video, testimonial, comment, or other content to us, you agree that:

The content is genuine and does not contain unlawful or misleading information.

You have the right to provide the content.

The content does not violate the rights of another person or business.

By submitting content to us, you grant AL FARMA PERFUMES permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, including on our website and social media platforms, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, fraudulent, or otherwise inappropriate.

15. Prohibited Activities

You agree not to:

Use the website for unlawful purposes.

Attempt to gain unauthorized access to our website, systems, or accounts.

Interfere with the operation or security of the website.

Submit false, misleading, or fraudulent information.

Place fraudulent or unauthorized orders.

Use automated systems, bots, or scraping tools to access or collect website information without permission.

Copy or reproduce our website content or intellectual property without authorization.

Abuse promotional offers, discount codes, or referral programs.

Engage in activities that may harm AL FARMA PERFUMES, its customers, service providers, or website.

16. Fraud Prevention

We may review orders and transactions for security and fraud-prevention purposes.

If we reasonably suspect that an order or transaction is fraudulent, unauthorized, abusive, or otherwise suspicious, we may:

Request additional verification.

Hold an order temporarily.

Restrict certain payment methods.

Refuse or cancel an order where permitted by law.

Restrict future orders or account access.

17. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, analytics providers, advertising platforms, technology providers, and other service providers.

Your use of third-party services may be subject to their respective terms and privacy policies.

We are not responsible for the independent policies, practices, availability, or performance of third-party services.

18. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and disclose personal information.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

19. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption.

Free from technical errors.

Free from viruses or other harmful components.

Compatible with every device or browser.

We may temporarily suspend or restrict access to the website for maintenance, upgrades, security reasons, technical issues, or other operational requirements.

20. Limitation of Liability

To the maximum extent permitted by applicable law, AL FARMA PERFUMES shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the website or Services.

This includes losses resulting from circumstances beyond our reasonable control, including third-party courier delays, payment gateway failures, internet or technical failures, or other external disruptions.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless AL FARMA PERFUMES, its owners, employees, representatives, service providers, and affiliates from claims, losses, liabilities, damages, and expenses arising from:

Your misuse of the website.

Your violation of these Terms.

Your violation of applicable laws.

Your violation of another person's rights.

Fraudulent or unauthorized activities associated with your use of the Services.

22. Force Majeure

AL FARMA PERFUMES shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters

Floods

Heavy rainfall

Fire

War

Government restrictions

Strikes

Transportation disruptions

Courier disruptions

Internet or technology failures

Epidemics or pandemics

Other unforeseen circumstances

23. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any dispute arising in connection with these Terms or the Services shall be subject to the jurisdiction of the competent courts in Maharashtra, India.

24. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes in our business, Services, legal requirements, or operational practices.

Any updated version will be posted on this page with a revised "Last updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions shall continue to remain in effect.

26. Entire Agreement

These Terms, together with our Privacy Policy, Payment Policy, Shipping Policy, and Return, Refund & Cancellation Policy, constitute the terms governing your use of our website and Services, except where additional terms are expressly provided for a particular service or promotion.

27. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

AL FARMA PERFUMES

📧 Email: farmaperfumes@gmail.com
📱 WhatsApp: +91-7447373576

Address:
Furus Khed, Khed – 415710
Furus Gaonthan, Maharashtra, India